Charleys Philly Steaks is one of the well-known fast-casual restaurant chains in the United States, loved for its hot grilled cheesesteaks, crispy fries, and refreshing drinks. What many customers don’t realize, however, is that Charleys genuinely values customer opinions. Through the TellCharleys Survey, the brand invites diners to share their real experiences—and rewards them for doing so.
By completing the TellCharleys customer feedback survey, you may receive free offers, coupons, discounts, or reward-based benefits that can be used during your next visit. In this article, we’ll explain what TellCharleys is, why it matters, how to participate, and what kind of rewards you can expect.
Quick Bio Table
| Category | Details |
|---|---|
| Survey Name | TellCharleys Survey |
| Brand | Charleys Philly Steaks |
| Survey Type | Customer Feedback Survey |
| Purpose | Share dining experience and service feedback |
| Reward Type | Free offers, discounts, coupons |
| Main Benefit | Save money on your next visit |
| Eligibility | Customers with a valid receipt |
| Age Requirement | 18 years or older |
| Survey Duration | About 3–5 minutes |
| Receipt Required | Yes |
| Reward Delivery | Validation code on completion |
| Redemption Method | In-store on next visit |
Why Should You Take the TellCharleys Survey?
Customer feedback plays an important role in how restaurants grow and improve. Charleys uses the TellCharleys Survey to understand what customers truly think about their food, service, and overall dining experience.
Whether your visit was excellent or had room for improvement, your feedback helps Charleys identify strengths and fix issues. From sandwich quality to staff behavior and restaurant cleanliness, every response contributes to better service in the future.
At the same time, customers benefit directly. Completing the survey often unlocks valuable rewards, making the process worthwhile and rewarding instead of time-consuming.
How to Participate in the TellCharleys Survey and Get Rewards

Getting started with the TellCharleys Survey is simple and does not require any special skills. The process is designed to be quick and user-friendly.
Keep Your Receipt
After visiting a Charleys location, keep your receipt. It contains important information needed to access the survey.
Visit the Survey Website
Open your web browser and visit the official TellCharleys survey website listed on your receipt as (www.tellcharleys.com). This is where the feedback process begins.
Enter Receipt Details
You will be asked to enter details such as the store number, date, and time of your visit. These details help Charleys link your feedback to the correct location.
Answer the Survey Questions
The survey includes questions about food quality, service speed, staff friendliness, and overall satisfaction. Answer honestly—your opinion matters.
Submit and Receive Your Reward
Once the survey is complete, you will receive a validation code or reward offer. Write it down and follow the instructions to redeem it on your next visit.
What Kind of Rewards Can You Expect from TellCharleys?
TellCharleys rewards vary by location and promotion period, but they are usually practical and easy to redeem. Customers commonly receive:
Free Food Offers
Some surveys reward participants with a free menu item when they make another purchase.
Discount Coupons
You may receive a coupon that offers money off your next order, helping you save on your next meal.
Reward-Style Offers
Certain promotions provide benefits similar to gift card savings, applied during checkout.
Special Promotional Deals
Occasionally, survey participants receive exclusive offers not available to regular customers.
These rewards are Charleys’ way of saying thank you for taking the time to share feedback.
Benefits of Completing the TellCharleys Survey
Participating in the TellCharleys Survey benefits both the customer and the company.
Improved Dining Experience
Your feedback helps Charleys improve food consistency, service speed, and overall restaurant quality.
Rewards for Your Time
The survey only takes a few minutes, yet the rewards—free items or discounts—make it worthwhile.
Exclusive Savings
Survey participants often receive offers that are not advertised publicly.
Stronger Customer Voice
Instead of leaving feedback online where it may go unnoticed, your opinion goes directly to the brand.
Why TellCharleys Is a Trusted Survey Program
TellCharleys is an official feedback program run by Charleys Philly Steaks. It is not a third-party scheme or promotional gimmick. Customers are informed upfront about what they receive for participating, and there are no hidden requirements.
The survey process is transparent, secure, and focused on improving customer satisfaction rather than collecting unnecessary personal data.
Tips to Get the Most Out of TellCharleys Rewards

To ensure a smooth experience and avoid missing out on rewards, keep these tips in mind:
Complete the Survey Promptly
Survey codes usually expire, so it’s best to participate soon after your visit.
Provide Honest Feedback
Clear and truthful responses help improve service and keep the program meaningful.
Save Your Validation Code
Write down the code carefully and bring it with you when redeeming your reward.
Check Expiry Dates
Rewards are time-limited, so plan your next visit accordingly.
Eligibility Requirements for TellCharleys
To participate in the TellCharleys Survey, customers generally must meet the following conditions:
Participants must be 18 years or older.
A valid purchase receipt is required.
Only one survey per receipt is allowed.
Rewards must be redeemed within the specified time frame.
Rules may vary slightly depending on location and current promotions.
TellCharleys Compared to Other Restaurant Surveys
Many restaurants offer customer surveys, but not all provide real value in return. TellCharleys stands out because it balances short survey time with practical rewards.
Instead of lengthy questionnaires or unclear incentives, TellCharleys keeps the process simple and customer-focused. This makes it appealing to diners who enjoy sharing feedback but don’t want to waste time.
Why Feedback Surveys Matter Today
Customer surveys like TellCharleys are becoming more important in the food industry. Restaurants rely on real customer experiences to stay competitive and maintain quality.
For customers, these surveys create opportunities to save money and enjoy free offers. For businesses, they provide insights that help improve operations and customer satisfaction.
When done right, feedback surveys benefit everyone involved.
People Read Also: TellMarcos Survey: Share Your Pizza Experience & Get Rewards
Final Thoughts
The TellCharleys Survey is a simple and rewarding way to turn your dining experience into real value. By sharing honest feedback, customers help improve service while enjoying free offers, coupons, discounts, and reward-style benefits.
If you regularly dine at Charleys Philly Steaks, participating in TellCharleys is an easy habit that can lead to consistent savings and better experiences. Your opinion matters—and Charleys proves it by rewarding you for it.
(FAQs)
How do I participate in the TellCharleys Survey?
You need a valid Charleys receipt. Visit the survey website listed on the receipt, enter the required details, and complete the survey.
What rewards can I receive from TellCharleys?
Rewards may include free food offers, discount coupons, or promotional savings depending on the location and offer period.
Is there an age requirement for TellCharleys?
Yes, participants generally must be 18 years or older.
How long does the TellCharleys Survey take?
The survey usually takes only a few minutes to complete.
Can I take the survey more than once?
Each receipt allows one survey entry. Multiple visits mean more chances to participate with new receipts.
