After you shop at Spencer’s and enjoy browsing their shelves of edgy t-shirts, quirky accessories, and pop culture gifts, you probably just stuff the receipt in your bag and move on. But if you look closely, that receipt might actually be your ticket to saving 20% off your next purchase. Spencer’s runs a customer feedback program that many shoppers overlook, but it offers real value. It’s called the Spencer’s Survey, and it could turn your thoughts into savings.
Quick Bio Table
| Feature | Description |
|---|---|
| Survey Name | Spencer’s Customer Feedback Survey |
| Hosted At | www.spencersfeedback.com |
| Reward Offered | 20% Off Coupon |
| Eligibility | U.S. Residents, 18+ |
| Entry Method | Online (with receipt) |
| Survey Time | 5–7 minutes |
| Feedback Type | In-store shopping experience |
| Frequency | One survey per purchase |
| Purchase Needed? | Yes, receipt required |
| Coupon Expiry | Typically 30 days |
| Use of Coupon | Redeemable in-store or online (as per terms) |
| Special Holiday Offers | May include seasonal rewards or exclusive discounts |
| Privacy | Responses kept confidential by Spencer |
What Is the Spencers Survey Really About?
The Spencer’s Survey is a customer satisfaction survey designed to collect feedback about your shopping experience. The company wants to know what went well and what didn’t. It’s an easy way to let them know how their team performed, whether you found what you were looking for, and how likely you are to return. It’s hosted online and is usually accessible only through a receipt-based invitation. In exchange for your time, Spencers sometimes offers a 20% off coupon to use on your next visit.
How the Survey Process Works

Participating in the survey is pretty straightforward. After making a purchase, check your receipt. If it includes a survey invitation, it will have a store number, date and time, and possibly a survey entry code. You can then go to the website listed — often something like a feedback link ending in “survey” or embedded in a QR code.
Once there, you’ll input the details from your receipt and answer a short series of questions about your recent visit as csat.prestometrics.com. The questions cover things like:
- Store cleanliness
- Staff friendliness
- Product variety
- Checkout speed
- Overall satisfaction
The survey typically takes around 5 to 7 minutes to complete. After that, you’ll receive a validation code or coupon to write down on your receipt or save to your phone.
What You Get in Return
While terms may vary slightly depending on promotions and location, the most commonly reported reward for completing the Spencers Survey is a 20% off discount on your next purchase. This coupon is often valid in-store only and must be used within a limited time — usually 30 days. It may not be stackable with other offers or used on select merchandise, so it’s a good idea to read the fine print.
Still, for a few minutes of your time, a 20% coupon can lead to real savings — especially if you’re shopping for multiple items or grabbing some gifts. If you’re a fan of Spencer’s unique inventory, it makes sense to take advantage of this offer.
Why Spencers Wants Your Feedback
Like many retailers, Spencer’s wants to improve the shopping experience. They use this survey to gather first-hand feedback from actual customers. Your answers help store managers and corporate teams identify what’s working and where service can be improved.
Whether it’s complimenting a helpful employee or pointing out that a shelf was empty, your comments can directly impact decisions at the store level. It’s one of the simplest ways for a customer to have a voice and be heard by the brand. In return, you’re rewarded for your effort.
Who Can Take the Survey
The survey is generally open to customers in the U.S. or Canada who have made a recent purchase. You usually need to be 18 years or older and have a valid purchase receipt. While some companies allow alternate entry methods, Spencers feedback program is most often tied directly to a transaction.
If you shop frequently at Spencers or plan a return trip soon, it makes sense to complete the survey shortly after your visit. Survey codes often expire within a few days to a week, so it’s best not to wait too long.
Tips for Getting the Most Out of the Survey
Here are a few quick tips to help you make the most of the Spencers Survey and ensure you qualify for the reward:
- Keep your receipt in good condition so the details are legible.
- Double-check the web address listed to avoid scammy third-party sites.
- Take the survey on a secure network, especially if you need to enter contact details.
- Write down the coupon code clearly or take a screenshot before exiting the confirmation screen.
- Use the discount before it expires to make sure it doesn’t go to waste.
How Spencers Uses Survey Feedback

Customer insights collected through the survey go beyond surface-level satisfaction. Spencer’s uses this data to:
- Improve employee training
- Restock high-demand products
- Fix issues with customer service
- Adjust store layout or music based on shopper preferences
When you fill out the survey, you’re not just working toward a coupon — you’re helping the brand evolve. It’s an ongoing conversation between shopper and store that improves quality on both ends.
Be Aware of Fake Survey Scams
Because Spencers is a well-known brand, it’s important to stay cautious of online scams. Fake surveys or phishing sites may pretend to offer similar discounts or gift cards. Always follow the survey instructions on your actual receipt and avoid links from random emails or social media posts.
If you’re ever unsure, visit the official Spencers website and navigate to their customer service or feedback section to verify legitimate survey links. Real surveys should never ask for credit card details or personal identity documents just to participate.
Stack It with Other Savings
Spencers occasionally runs seasonal promotions or email-exclusive deals. In some cases, your 20% off survey coupon may be used alongside clearance items or during store-wide sales. Always check with a store associate to see if coupon stacking is allowed. Even if it’s not, combining the survey discount with sale racks can lead to big savings.
Also consider signing up for Spencers email list, which may include:
- Early access to deals
- Coupon codes
- Birthday discounts
- Holiday-specific promotions
This way, you can keep saving long after your first receipt-based coupon is gone.
People Read Also: What You Should Know About the Publix Christmas Gifts Survey This Year
Final Thoughts
Don’t throw away that Spencers receipt. What seems like just a slip of paper could actually get you 20% off your next order, just for spending a few minutes sharing your opinion. Whether you shop there for band tees, gag gifts, or edgy accessories, it’s worth taking advantage of the Spencers Survey.
In a time when prices are rising and every dollar counts, small savings matter. By participating in the survey, you help Spencer Gifts improve while also rewarding yourself with a discount. That’s a win-win worth holding on to.
So next time you make a purchase, pause before tossing the receipt. That survey link might just pay you back in savings.
(FAQs)
What is the Spencer’s Survey?
The Spencers Survey is an online customer feedback program that allows recent shoppers to share their experience and receive a reward — often a 20% off coupon for future purchases.
Where can I take the Spencers Survey?
You can take the survey by visiting the official link printed on your Spencer’s receipt, usually something like www.spencersfeedback.com.
Do I need to make a purchase to take the survey?
Yes, you typically need a recent purchase receipt to access the survey code and participate.
What reward do I get for completing the survey?
Most customers receive a 20% off coupon to use during their next visit. This offer may vary depending on location or time of year.
Can I take the survey more than once?
Yes, but each entry generally requires a new purchase receipt. Check the receipt terms to confirm eligibility.
