Shopping at Shaw’s Supermarkets has always been about convenience, quality, and friendly service — but there’s another reason many loyal customers stay connected to the brand: the Shaws Customer Feedback Survey. It’s more than a feedback form; it’s a direct way to share your opinion, improve your local store, and even earn free gift cards, rewards, and coupons just by telling Shaw’s what you think.
Quick Bio Table
| Attribute | Details |
|---|---|
| Survey Name | Shaws Customer Feedback Survey |
| Organized By | Shaw’s Supermarkets, Inc. — a subsidiary of Albertsons Companies |
| Purpose | To collect genuine feedback from customers about their shopping experience and improve store services |
| Survey Type | Online customer satisfaction and feedback survey |
| Official Website | www.shaws.com/survey |
| Eligibility | Open to legal residents aged 18 years or older who have made a recent purchase at Shaw’s |
| Entry Method | Using a survey code printed on your receipt from a recent Shaw’s store visit |
| Survey Medium | Online — can be completed using smartphone, tablet, or computer |
| Rewards / Offers | Entry into $100 Gift Card Sweepstakes, plus occasional discount coupons or reward points |
| Frequency | One entry per receipt; new receipts allow additional entries |
| Time Required | Approximately 5–10 minutes to complete |
| Feedback Topics | Store cleanliness, product availability, staff behavior, checkout process, and overall satisfaction |
| Survey Partner Platform | Medallia, Inc. (handles data collection and sweepstakes management) |
| Customer Benefit | Helps shoppers win rewards and ensures better shopping experiences through improved service |
| Company Benefit | Gains real insights to enhance customer satisfaction and store performance |
| Survey Availability | Conducted throughout the year at participating Shaw’s store locations |
What Is the Shaws Survey?
The Shaws Survey is an online customer feedback program designed to collect real experiences from shoppers. Every time you make a purchase at a Shaw’s store, your receipt may include a printed invitation to take part in this short survey.
Through the survey, Shaw’s management learns how satisfied customers are with things like product availability, staff behavior, cleanliness, and checkout speed. It’s powered by trusted feedback platforms such as Medallia, ensuring privacy, reliability, and accuracy in how results are collected.
In exchange for spending a few minutes answering questions, participants often get the opportunity to enter a sweepstakes for a $100 Shaw’s gift card — a simple and rewarding trade-off.
Purpose Behind the Survey
The survey serves two important purposes.
First, it helps Shaw’s improve its customer service. Every response gives the company data to measure performance — whether customers found the shelves well-stocked, whether the store felt welcoming, and how quickly checkout lines moved.
Second, it rewards customers for their time and loyalty. Shaw’s understands that modern shoppers value recognition, and the survey is their way of saying thank you. Participants not only have a chance to win free gift cards, but they also help shape the improvements that make future visits smoother and more enjoyable.
How to Take the Shaws Survey
Taking the Shaws Survey is straightforward. Here’s how you can do it in just a few minutes:
- Keep your receipt — You’ll find an invitation and code printed on it.
- Go to the survey website — The link is usually listed on the receipt (for example: www.shaws.com/survey).
- Enter the code — This verifies your visit and ensures your feedback applies to the right store.
- Answer questions honestly — Rate your satisfaction on different areas such as cleanliness, staff assistance, and product quality.
- Submit your entry — Once complete, you can choose to enter the sweepstakes for a gift card.
You can take the survey using any device — smartphone, laptop, or tablet — and it usually takes no more than five minutes.
What Kind of Questions You’ll See
The Shaws Survey isn’t about long essays or complicated forms. It’s designed for busy customers who want to give quick but meaningful input.
Typical questions include:
- How satisfied were you with your shopping experience?
- Was the staff friendly and helpful?
- Were the shelves well-stocked?
- Did you find what you were looking for easily?
- How clean and organized was the store?
These questions help the store management identify trends — like whether a branch needs more employees at checkout or if certain departments run out of products too often.
Rewards You Can Earn
The most exciting part of the Shaws Survey is the potential to win free rewards.
Free Gift Cards
Each completed survey often enters you into a monthly sweepstakes where winners receive a $100 Shaw’s gift card. Winners are usually contacted via email or phone as listed in the official rules hosted by Medallia.
Coupons and Discounts
At times, Shaw’s may also issue thank-you coupons for survey participants. These can be redeemed for discounts on groceries, household items, or bakery products.
Loyalty Points Integration
Shaw’s also offers a loyalty program called for U™, which works hand-in-hand with feedback programs. As a member, you can earn points for purchases, then convert them into rewards like free items or cash-off savings. Combining this with survey benefits means you get more value every time you shop.
Why Your Feedback Matters
While rewards are a great motivator, your feedback plays an even more important role. Shaw’s uses survey responses to improve areas that customers care most about.
For example, if several shoppers from the same branch mention that the produce section lacks freshness, management investigates and corrects the issue.
By filling out the survey, you become part of a genuine improvement process. Your single review might help bring faster service, cleaner aisles, or better deals the next time you visit.
Eligibility and Rules
Before you start, keep these quick points in mind:
- You must be 18 years or older to participate.
- A recent receipt is required for entry.
- Only one entry per receipt is allowed.
- The survey must be completed within a limited period (usually a few days after your visit).
- Sweepstakes winners are selected randomly.
These guidelines ensure that the process is fair and transparent for everyone.
Tips to Improve Your Chances and Experience
Although the sweepstakes is random, there are a few ways to make the most out of your participation:
- Take the survey regularly. Every visit gives you a new receipt and a new chance to enter.
- Be genuine. Authentic feedback helps maintain survey quality and ensures Shaw’s keeps offering it.
- Check your email or phone. If you win, you’ll receive a notification, and many shoppers miss their prize simply because they overlook the contact message.
- Join Shaw’s for U™. Combine rewards programs with feedback benefits for maximum savings.
Benefits for Shoppers and the Company
The Shaws Survey creates a win-win situation.
For customers, the benefit is clear: the chance to earn free gift cards, coupons, and the satisfaction of influencing the store they frequent.
For Shaw’s, the reward is improved customer loyalty and valuable data. Instead of guessing what shoppers want, the company gets direct insights from the people who matter most — the customers themselves.
This two-way connection helps Shaw’s stay competitive in the retail market and maintain its reputation for reliability and service.
Why You Should Participate
Think about how many times you’ve had a great or disappointing shopping experience but never shared it. The Shaws Survey gives that experience a voice.
Every completed form contributes to better stores, faster service, and possibly a little bonus in your pocket. It’s effortless, quick, and entirely free.
You don’t have to buy anything special — just shop as usual, keep your receipt, and take a few minutes online. In return, you could be rewarded with a $100 gift card or helpful discount coupons on your next visit.
People Read Also: Share Your 54th Street Grill Experience and Enjoy a Special Reward
Final Thoughts
The Shaws Survey is one of those simple opportunities many shoppers overlook. It’s free, honest, and rewarding. You don’t need special skills or extra effort — just your opinion and a few minutes of your time.
Whether you win a gift card or simply enjoy a better shopping experience later, participating is worth it. It helps Shaw’s improve quality, service, and pricing, while also giving you a fair shot at some real rewards.
Next time you visit Shaw’s, don’t toss your receipt — go online, complete the survey, and let your voice turn into value.
(FAQs)
What is the Shaws Survey?
The Shaws Survey is an online customer feedback program that lets shoppers share their experience about products, service, and store quality at Shaw’s Supermarkets. In return, they get a chance to win free gift cards or receive exclusive coupons.
How can I enter the Shaws Survey?
You need a recent Shaw’s receipt that contains a survey code. Visit the official survey page (usually listed on the receipt), enter the code, answer the questions honestly, and submit to complete your entry.
What rewards can I get for taking the Shaws Survey?
Participants are often entered into a sweepstakes where they can win a $100 Shaw’s gift card. Sometimes, additional rewards include coupons or discount offers for future purchases.
Is the Shaws Survey free to join?
Yes, the Shaws Survey is completely free. You only need your shopping receipt — no payments or subscriptions are required.
How often can I take the Shaws Survey?
Each receipt usually allows one entry per person, but you can take new surveys every time you shop and receive a new receipt with a valid code.
