Ross Dress for Less is known for offering brand-name fashion, home décor, and essentials at affordable prices. But what many shoppers don’t realize is that Ross also offers an opportunity to win rewards just by sharing feedback. Through RossListens, the official Ross customer-satisfaction survey, customers can voice their opinions and enter a sweepstakes for a chance to win a $1,000 gift card.
This article explains everything about RossListens — what it is, how to participate, and why your feedback really matters.
Quick 90pBio Table
| Detail | Description |
|---|---|
| Program Name | RossListens |
| Organizer | Ross Dress for Less, one of America’s leading off-price retail chains known for affordable fashion, home décor, and lifestyle products. |
| Official Website | https://www.rosslistens.com |
| Program Type | A Customer Feedback and Satisfaction Survey where shoppers share opinions about their in-store experience. |
| Purpose of RossListens | To gather honest customer feedback about service, cleanliness, product variety, and staff behavior — helping Ross improve its stores nationwide. |
| Main Reward | A $1,000 Ross Gift Card, given as a grand prize to one lucky winner through a monthly sweepstakes. |
| Additional Rewards | Several $100 Ross Gift Cards awarded to other randomly selected participants as secondary prizes. |
| Eligibility Criteria | Open to U.S. residents aged 18 or above who made a recent purchase at any Ross Dress for Less store. Employees and their immediate family members are not eligible. |
| Entry Requirements | A valid purchase receipt containing a 15-digit survey code is required to access the RossListens survey. |
| Survey Duration | The entire survey process takes around 5 minutes, with short and easy multiple-choice questions. |
| Languages Available | Available in English and Spanish for wider accessibility and user comfort. |
| Benefits for Participants | Customers can win free gift cards, share valuable feedback, and influence store improvements — making every shopping trip more rewarding. |
| Legitimacy | 100% official and secure. The RossListens survey is directly managed by Ross Dress for Less and adheres to U.S. sweepstakes laws — no payment or hidden charges. |
Understanding What RossListens Is
RossListens is an online platform created by Ross Dress for Less to collect genuine customer feedback. The survey, available at www.rosslistens.com, gives shoppers a chance to talk about their recent experience — whether good or bad.
Every major retail brand depends on customer insights to improve operations, and Ross is no different. The company uses this program to measure customer satisfaction in areas such as store cleanliness, staff behavior, product quality, and checkout experience.
Unlike typical surveys that end with a “thank you,” RossListens rewards participants by entering them into a sweepstakes — giving them a chance to win free gift cards worth $1,000.
Why Ross Collects Customer Feedback
Feedback is one of the most powerful tools for any business. For Ross, it’s a direct window into the customer experience. When shoppers mention problems such as long checkout lines or limited size options, Ross uses that information to adjust store operations and improve the shopping atmosphere.
Customer opinions help Ross maintain its image as a budget-friendly yet high-quality retail chain. In many ways, RossListens acts as a bridge between management and shoppers — allowing both sides to benefit. Customers get better service, while Ross strengthens its reputation and earns loyalty.
What You Can Win from RossListens
The main attraction of RossListens is the reward system. Each month, Ross draws lucky winners who completed the survey. The prizes typically include:
- One Grand Prize: a $1,000 Ross gift card
- Several Secondary Prizes: multiple $100 Ross gift cards
Gift cards can be used at any Ross Dress for Less location across the United States. Whether you want to refresh your wardrobe, decorate your home, or shop for family, the gift card can stretch your purchasing power even further.
Even if you don’t win, your feedback still holds value — because it helps improve the Ross experience for you and other customers.
Who Is Eligible to Participate

The RossListens survey is open to most U.S. residents who meet a few simple requirements:
- Must be 18 years or older.
- Must be a legal resident of the United States or Washington D.C.
- Must have made a recent purchase at any Ross store and have the receipt containing a 15-digit survey code.
- Only one survey per receipt is allowed.
- Ross employees, associates, and their immediate family members are not eligible to participate.
These rules keep the sweepstakes fair and ensure that only genuine customers share their feedback.
Step-by-Step: How to Take the RossListens Survey
Participating in the RossListens survey is quick and simple. Here’s how to do it:
- Keep your receipt: After shopping at Ross, hold onto your receipt. It contains a 15-digit code printed at the bottom.
- Visit the official website: Go to www.rosslistens.com.
- Select your language: Choose English or Spanish, depending on your comfort level.
- Enter receipt details: Fill in the survey code, date, and store number as shown on your receipt.
- Answer honestly: The survey will ask questions about store layout, staff friendliness, item variety, and checkout process.
- Provide contact details: At the end, you’ll enter your name and contact info so Ross can reach you if you win.
- Submit and enter sweepstakes: Once submitted, your name automatically goes into the monthly prize draw.
The entire process usually takes about five minutes.
How Your Feedback Helps Ross
Every completed survey adds to Ross’s understanding of its customers. When feedback consistently highlights certain issues — such as cluttered aisles or poor lighting — the management team takes corrective actions.
Ross also uses positive comments to recognize great employees and improve morale. When staff receive praise from customers through RossListens, it motivates them to maintain higher service standards.
Essentially, your feedback becomes a part of Ross’s decision-making process — shaping how stores look, how staff behave, and even what products are stocked.
Additional Benefits Beyond the Sweepstakes
While the chance to win a $1,000 gift card is exciting, RossListens offers other subtle benefits:
- Better Store Experience: Your suggestions directly influence how Ross operates.
- Exclusive Offers: Some surveys occasionally include coupons or discount codes for future purchases.
- Customer Empowerment: Knowing that your voice matters makes you a part of the brand’s improvement journey.
- Transparency: Ross publicly encourages honest opinions, showing that they value customer trust.
These advantages make RossListens not just a sweepstakes but a platform for customer empowerment.
Common Mistakes to Avoid

Many customers accidentally miss their chance because of small mistakes. Avoid these pitfalls:
- Throwing away the receipt before checking for a survey code.
- Using fake or incorrect information — winners are verified before receiving prizes.
- Submitting multiple entries from one receipt — which disqualifies participation.
- Visiting unofficial websites — only trust www.rosslistens.com.
Sticking to the official process ensures your feedback reaches the right place and your sweepstakes entry remains valid.
Legitimacy of RossListens
RossListens is completely legitimate. It is operated by Ross Dress for Less and managed under U.S. sweepstakes laws. The company publishes official rules, including entry periods, winner selection, and notification methods.
Winners are usually contacted by phone or email and may be required to verify their identity. Gift cards are mailed securely, and Ross occasionally publishes winner lists on request — adding transparency to the process.
Unlike scam websites that ask for payment or sensitive information, RossListens never requires you to pay anything to enter or claim a prize.
Tips to Increase Your Chances
Although the sweepstakes winner is selected randomly, you can still be strategic:
- Participate regularly: Every new receipt gives you another chance.
- Double-check details: Make sure your contact info is correct before submitting.
- Keep proof: Save your confirmation message or screenshot as reference.
- Stay alert: Check your email regularly in case Ross contacts you about winning.
Remember, the more you shop and share honest feedback, the more entries you generate over time.
Why RossListens Stands Out
There are many retail surveys out there, but RossListens stands out for its simplicity and credibility. The survey takes minimal time, respects your privacy, and provides a tangible reward system.
Unlike marketing-heavy programs that feel forced, RossListens focuses on genuine customer experience. This human-centered approach makes it one of the most trusted feedback platforms among retail brands.
Final Thoughts
In an age where many companies collect data but rarely listen, RossListens offers a refreshing change. It gives every shopper — from first-time visitors to long-term customers — a chance to shape how the brand grows.
By taking a few minutes to complete the survey, you can help improve your favorite store and enter to win a $1,000 gift card. It’s a small effort that could lead to a big reward.
So next time you visit Ross Dress for Less, don’t crumple that receipt — it could be your ticket to free shopping and a better customer experience for everyone.
(FAQs)
What is RossListens?
RossListens is the official customer feedback survey by Ross Dress for Less, where shoppers can share their store experience and enter a sweepstakes to win gift cards worth up to $1,000.
How can I participate in RossListens?
You need a recent Ross receipt with a 15-digit survey code. Visit www.rosslistens.com, enter your details, complete the survey, and submit it to enter the sweepstakes.
Do I need to make a purchase to join the survey?
Usually yes — a purchase receipt is required. However, official rules also mention a mail-in entry option for those without a purchase.
How are winners selected?
Winners are chosen through a random computerized drawing from all eligible survey entries each month. They are contacted via phone or email.
Is RossListens legitimate and safe?
Yes, it’s a verified and official survey operated by Ross Dress for Less. It never asks for payments or banking details, and it’s completely safe for genuine participants.
