The Giant Eagle Survey is more than just a feedback form—it’s an opportunity for everyday shoppers to shape the way their favorite store operates. It allows customers to express opinions, share suggestions, and highlight what’s working or not working in their local Giant Eagle.
What makes it even better? Completing the survey also gives you a chance to win gift cards, rewards, and coupons. It’s a simple, quick, and rewarding way to give feedback that actually matters.
Let’s explore what the survey is, how to take it, and why it’s worth your few minutes after shopping.
Quick Bio Table
| Category | Details |
|---|---|
| Survey Name | Giant Eagle Customer Satisfaction Survey |
| Official Website | www.GiantEagleListens.com |
| Purpose | To collect customer feedback and improve overall shopping experience at Giant Eagle stores |
| Organizer | Giant Eagle, Inc. (U.S.-based supermarket chain) |
| Survey Type | Online customer feedback survey with rewards and sweepstakes |
| Eligibility | Open to U.S. residents aged 18 or older with a valid Giant Eagle receipt |
| Reward / Benefit | Chance to win free gift cards, discount coupons, and exclusive rewards |
| Entry Method | Visit official website → Enter receipt code → Answer questions → Submit feedback |
| Required Information | Store number, visit date/time, and receipt survey code |
| Survey Duration | Approximately 5–7 minutes |
| Feedback Topics | Cleanliness, staff service, pricing, product availability, and checkout experience |
| No Purchase Option | Available in some campaigns (check official sweepstakes rules) |
| Privacy Policy | Customer data used only for feedback analysis and winner notification |
What Is the Giant Eagle Survey?
The Giant Eagle Survey—often found at GiantEagleListens.com—is an online feedback platform where customers can share their shopping experiences.
It is designed to measure customer satisfaction on key areas such as product quality, pricing, store cleanliness, employee behavior, and checkout convenience. Each response helps Giant Eagle understand what customers enjoy and what needs improvement.
It’s not just a data-collection exercise; it’s a way to build better service and trust between the brand and its customers.
Why the Survey Exists
Like all major retail chains, Giant Eagle wants to maintain strong relationships with its shoppers. The survey provides real, direct insights straight from the people who matter most—the customers.
When shoppers provide detailed feedback, managers can track trends and identify where stores can perform better. For example, repeated complaints about shelf stockouts or long lines can lead to tangible improvements in inventory and staffing.
In short, the survey bridges the gap between store management and the real shopping experience.
Where to Find the Survey
The easiest way to take part is through your purchase receipt. After each transaction, you’ll notice an invitation printed at the bottom, along with a unique survey code.
You simply visit the official survey link mentioned—typically survey3.medallia.com/ge or GiantEagleListens.com—and enter the code to begin.
Always make sure you’re on the legitimate Giant Eagle site. Avoid unofficial links or “look-alike” pages promising guaranteed rewards—they may be scams. Only the official Giant Eagle website or printed receipt should guide you.
How to Complete the Survey
The survey only takes about five minutes. Here’s how you can do it:
- Visit the official survey website.
- Enter the store number, date, and survey code from your receipt.
- Answer all questions honestly about your experience.
- Provide extra comments if you’d like—specific feedback helps more.
- Once finished, submit the form.
- If eligible, you’ll be entered into a sweepstakes for a chance to win a Giant Eagle gift card.
That’s it—simple and straightforward!
What You’ll Be Asked
The survey questions are short and direct. They’re designed to evaluate the store’s quality, service, and atmosphere. You can expect questions such as:
- How satisfied were you with your shopping experience?
- Was the store clean and well-organized?
- Were employees polite and helpful?
- Did you find all the items you needed?
- Was checkout quick and accurate?
At the end, you’ll usually find an open box to write your personal comments. This is the best place to highlight specific staff members, service delays, or product issues that might otherwise go unnoticed.
The Rewards — Why It’s Worth It
Now, here’s what excites most shoppers: the rewards.
Completing the Giant Eagle Survey often earns you entry into a sweepstakes where you can win free gift cards or discount coupons for future purchases. Some campaigns even advertise larger prizes, such as $2,000 Giant Eagle gift cards.
While rewards are not guaranteed—because winners are chosen randomly—it’s still a genuine chance to get something valuable for just a few minutes of your time.
Even if you don’t win, your feedback directly benefits your community store. Your comments may lead to cleaner aisles, faster checkout, or improved customer service.
Who Can Participate
The eligibility requirements are simple and fair:
- You must be at least 18 years old.
- You must be a legal resident of the states where Giant Eagle operates (like Pennsylvania, Ohio, Maryland, Indiana, and West Virginia).
- You must have a valid receipt with a survey code.
- You can complete one survey per purchase.
There’s usually no purchase necessary to enter the sweepstakes—you can check the official rules for alternate entry methods.
These rules ensure everyone has a fair chance to participate and keep the process transparent.
Tips for a Great Feedback Entry
If you want your feedback to make a difference, here are a few tips:
- Be specific. Instead of writing “The staff was rude,” mention what happened, such as “Cashier at Lane 4 ignored greeting.”
- Stay constructive. Point out the issue and suggest improvement. For example, “Add more self-checkout machines during weekends.”
- Appreciate good service. Positive comments encourage management to recognize great employees.
- Avoid exaggeration. Keep your tone polite and professional; it increases the chances your feedback is taken seriously.
Your goal should be to help improve the overall customer experience, not just vent frustration.
Avoiding Fake Sites and Scams
Because of the popularity of reward surveys, fake websites sometimes appear promising free gift cards instantly. Be careful—official surveys never ask for payment, bank details, or personal identification numbers.
Always check that you’re on the correct domain (e.g., GiantEagle.com or survey3.medallia.com/ge). The survey should only ask for information printed on your receipt and optional contact details if you want to join the sweepstakes.
If in doubt, visit the official Giant Eagle homepage and navigate to the customer feedback section from there.
Why Your Feedback Really Matters
Many people skip surveys thinking companies don’t read them. But in Giant Eagle’s case, the feedback process is part of an ongoing quality system.
Each month, the company reviews survey data to measure performance across departments—produce, bakery, pharmacy, checkout, and customer service.
If several customers report the same issue (like an out-of-stock product or poor signage), the corporate team investigates and implements changes.
In other words, your voice really does count—and your next visit could be better because of it.
Additional Perks
Taking part in the survey may also connect you to other special offers and coupons. Sometimes, after completing the survey, you receive a thank-you code or email with limited-time discounts or bonus rewards on your next purchase.
Combine that with the store’s myPerks loyalty program, and you can save even more on groceries and fuel.
So even without winning the big gift card, the survey can still lead to smaller savings and exclusive deals.
People Read Also: MyConverseVisit – Share Your Feedback and Earn Rewards
Conclusion
The Giant Eagle Survey is a smart and easy way for customers to share opinions and help shape the store experience. It’s convenient, quick, and built around real customer input.
By taking just a few minutes to complete it, you not only stand a chance to win valuable gift cards or rewards, but you also contribute to improving service for your entire community.
Next time you shop at Giant Eagle, don’t throw away your receipt. Look for the survey code, visit the official site, and make your voice count.
A few minutes of your time could lead to better stores, happier staff, cleaner aisles, improved rewards, and maybe even a little something free for your next grocery run.
Because when customers speak—and companies listen—everyone wins.
(FAQs)
What is the Giant Eagle Survey?
The Giant Eagle Survey is an online feedback form that allows customers to share their shopping experience and opinions, helping the store improve services and quality.
How can I enter the Giant Eagle Survey?
You can enter by visiting the official survey site (usually mentioned on your receipt), entering your store number and survey code, and answering a few questions about your visit.
Do I need to make a purchase to take the survey?
No. Most surveys have a “no purchase necessary” option mentioned in the official rules, allowing anyone to enter the sweepstakes.
What can I win from the Giant Eagle Survey?
Participants often get a chance to win free gift cards, discount coupons, or entry into sweepstakes for larger grocery rewards.
Is the survey safe to use online?
Yes—if you use the official Giant Eagle survey link (such as GiantEagleListens.com or survey3.medallia.com/ge). Avoid fake websites that promise instant rewards or ask for payment.
