How the Caribou Coffee Survey Can Get You a Free Drink or Discount

When you visit Caribou Coffee and grab your favorite drink or snack, you may not think much about the receipt. But if you take a closer look, you’ll often find an invitation to participate in the Caribou Coffee survey — a short online questionnaire that can reward you with a free drink, a discount, or other perks on your next visit. This isn’t a marketing gimmick. It’s a real customer appreciation effort designed to gather valuable feedback while giving something back to loyal guests.

Quick Bio Table

What Is the Caribou Coffee Survey?

The Caribou Coffee survey, commonly known as TellCaribou, is a customer satisfaction program available online. It allows recent customers to share their experiences regarding their visit — from the quality of the drinks to how friendly the barista was. The company hosts the survey at a designated website (usually www.tellcaribou.com or a related regional variation), and the entry process starts with a receipt from your most recent visit.

This survey plays a vital role in helping the company improve its products and services. And in return for a few minutes of your time, you can get a coupon code or validation number to use in-store, typically offering a free brewed coffee, discounted beverage, or buy-one-get-one-free deal.

Why Caribou Collects Your Feedback

Caribou Coffee, like many popular chains, knows that understanding how customers feel is essential for long-term success. While loyalty programs reward frequent visitors, surveys allow the company to understand what’s working and what needs improvement in real time. Feedback from these surveys is used to:

• Improve drink recipes and menu variety
• Train staff for better customer interaction
• Monitor wait times and service quality
• Adjust store cleanliness and atmosphere

The survey data is aggregated and reviewed regularly by store managers and the corporate team to refine Caribou’s customer experience across all locations.

How to Participate in the Survey

To take the Caribou Coffee survey, start by saving your receipt after making a purchase. The receipt will include a survey code and a link to the survey website. Once there, follow these steps:

1. Go to the official survey link (e.g., www.tellcaribou.com)
2. Enter the store number, transaction code, or other details from your receipt
3. Begin answering questions about your recent visit, such as the cleanliness of the store, friendliness of the staff, accuracy of your order, and your satisfaction with the drink or food item
4. At the end of the survey, you’ll receive a coupon code or validation number
5. Write this code on your receipt and bring it back on your next visit to redeem your free drink or discount

Most survey completions take less than 10 minutes, and there’s no additional purchase required to redeem your reward unless stated otherwise on your receipt.

Types of Rewards Offered

The reward you get after completing the survey can vary based on location, time of year, or current promotions. Some of the most common offers include:

• Free brewed coffee on your next visit
• $1 off any beverage purchase
• Buy-one-get-one-free offer on select drinks
• Percentage-based discounts (e.g., 10% off a full order)

The reward terms are usually printed at the beginning of the survey or at the bottom of your receipt. Be sure to check the expiration date and any usage restrictions before your next visit.

How This Survey Supports Caribou’s Quality Standards

Every time a customer submits their experience, Caribou Coffee builds a clearer picture of how their brand is performing in the real world. Whether it’s a slow line during peak hours, a missing pastry item, or a perfectly made latte that brightened your morning, the survey gives corporate decision-makers and store managers real-time insights into the guest experience.

This allows the company to act fast. Locations that underperform receive additional training or operational reviews, while stores with excellent survey scores may receive recognition. This feedback system helps maintain consistency across hundreds of Caribou Coffee locations nationwide.

The Difference Between Survey Rewards and Loyalty Perks

Caribou Coffee also offers a rewards program called Caribou Perks, which is separate from the survey. When you complete a Caribou Coffee survey, you’re rewarded with a one-time discount or freebie, usually tied to your most recent visit. This is different from Perks, where members earn points every time they buy something.

However, you can often combine the value of both. For instance, you could complete a survey and get a free drink coupon, then scan your Caribou Perks app to also earn points on that free item or future purchases. The survey gives you instant value, while Perks rewards long-term loyalty.

Some Tips for Getting the Most Out of the Survey

Here are a few things to keep in mind to ensure you get your reward smoothly:

• Don’t delay: Some survey codes expire within 3 days of your visit
• Be honest: Caribou is asking for real feedback, so don’t just rate everything “perfect” unless it truly was
• Check the reward details: The reward varies by location, so always read the fine print
• Use your code soon: Most validation codes are valid for 7–14 days

If you visit Caribou frequently, these survey opportunities can add up to real savings, especially when paired with your regular Perks rewards.

More Ways to Save at Caribou

Beyond the survey, there are several other ways to save at Caribou Coffee:

• Join Caribou Perks: Get a free drink after signing up and earn points toward future rewards
• Watch for seasonal deals: Especially during holidays, Caribou releases limited-time offers
• Use gift card promotions: Sometimes, Caribou offers bonus cards with a gift card purchase
• Subscribe to email alerts: Receive coupons, exclusive offers, and birthday treats

The survey is just one piece of a larger set of ways to get free drinks, coupons, and discounts. For budget-conscious coffee lovers, combining all of these can create a cycle of frequent, affordable treats.

People Read Also: How the Marks and Spencers Survey Could Earn You Rewards or Vouchers

Final Thoughts

The Caribou Coffee survey isn’t just a way for the company to collect feedback — it’s a genuine opportunity for customers to enjoy a free drink or discount while helping improve a brand they already enjoy. With just a few minutes and a saved receipt, you can walk away with more than just great coffee — you get a little appreciation in return.

So next time you stop by for a latte, cold press, or breakfast sandwich, hold on to your receipt. That short online survey might just make your next Caribou Coffee visit even better — and more affordable.

(FAQs)

What is the Caribou Coffee Survey and where do I find it?
It’s an online customer feedback survey, typically hosted at www.tellcaribou.com, where customers can share their recent experience at Caribou Coffee and receive a reward.

What kind of rewards do I get for taking the survey?
You can get a free brewed coffee, a discount on your next purchase, or a buy-one-get-one-free coupon, depending on the offer printed on your receipt.

Do I need to make a purchase to take the survey?
Yes, a recent Caribou Coffee receipt with a survey code is required to access the survey and claim your reward.

How long do I have to take the survey after visiting?
Typically, the survey code expires within 3 to 5 days, and the reward coupon is valid for 7 to 14 days after completion.

Can I use the survey coupon with Caribou Perks rewards?
Yes, in most cases you can combine your survey reward with your Caribou Perks account to earn points or stack other offers.