If you recently enjoyed a flame-grilled meal at El Pollo Loco, you might not know that your receipt holds more than just your total. It holds a chance to earn a free taco or discount on your next visit—simply by giving your honest feedback through the El Pollo Loco Survey.
In today’s world of loyalty rewards and digital engagement, feedback surveys have become a common way for restaurant chains to stay connected with their customers. But in return, they often offer small but meaningful rewards, gift cards, or coupons—and El Pollo Loco is no exception.
Let’s explore exactly what the El Pollo Loco survey is, how it works, and most importantly, how it can get you free food or a discount.
Quick Bio Table
| Category | Details |
|---|---|
| Survey Name | El Pollo Loco Customer Satisfaction Survey |
| Official Website | www.eplfeedback.com |
| Eligibility | Must have a valid receipt from a recent visit |
| Languages Available | English & Spanish |
| Survey Time | 3 to 5 minutes |
| Reward | Free taco or discount coupon |
| Validation Code | Provided after completing the survey |
| Receipt Requirement | Yes – needed to begin the survey |
| Participation Limit | 1 survey per receipt |
| Expiration of Reward | Typically within 30 days |
| Type of Questions | Feedback on food, service, cleanliness, etc. |
| Target Audience | El Pollo Loco customers |
What Is the El Pollo Loco Survey?
The El Pollo Loco Survey, officially hosted at www.eplfeedback.com, is a customer satisfaction survey designed to help the company gather real feedback from customers. The chain wants to know how it’s doing in terms of service quality, food freshness, order accuracy, restaurant cleanliness, and more.
By asking customers to participate in this quick survey, El Pollo Loco can identify areas for improvement and keep customers coming back for more. In exchange, they offer a reward—typically in the form of a free chicken taco or a discount on your next meal.
Why Companies Like El Pollo Loco Ask for Feedback
Getting feedback from real customers helps a business stay competitive. For El Pollo Loco, feedback plays a vital role in:
- Monitoring employee performance at various locations
- Evaluating menu satisfaction and quality of meals
- Ensuring the cleanliness and efficiency of different restaurants
- Improving customer service standards across all stores
But beyond their internal improvements, the brand understands that rewarding customers for their time is essential. That’s why the survey comes with a genuine offer of value: it’s a win-win.
How to Access the Survey
To take part in the El Pollo Loco survey, you’ll need a recent purchase receipt. Your receipt will contain a survey invitation—usually printed at the bottom or back, with a store number, date, and time of visit.
You can access the survey by visiting the official site:
👉 www.eplfeedback.com
Once on the site, you can choose between English or Spanish, depending on your preference.
Step-by-Step: Taking the El Pollo Loco Survey
Participating in the survey is straightforward and takes only a few minutes. Here’s a breakdown of the process:
- Visit the official survey website
- Enter the required details from your receipt (store number, date, time)
- Answer the survey questions honestly
- Rate your experience, such as cleanliness, food taste, and employee behavior
- At the end, you’ll receive a validation code
- Write the code on your receipt and bring it with you next time to redeem your free taco or discount
The code is your reward coupon—don’t lose it!
What Type of Questions Can You Expect?
The survey includes a variety of simple, opinion-based questions. While it’s not long, it covers important areas like:
- Was the food served hot and fresh?
- Was your order accurate?
- How friendly was the staff?
- Was the restaurant clean and well-maintained?
- Would you recommend El Pollo Loco to friends or family?
These answers directly help the company make adjustments in real time.
What Rewards Can You Get?
The reward for completing the El Pollo Loco Survey typically includes:
- A Free Chicken Taco
- A Discount Coupon (like $1 or $2 off)
- Occasionally, a BOGO (Buy One Get One Free) offer
The specific offer may vary by store and region, and it’s always printed clearly on the receipt. You must bring back the original receipt with the validation code to redeem your free item or discount.
Terms You Should Know Before Participating
To qualify for the reward, here are some of the most common terms and conditions:
| Requirement | Details |
|---|---|
| Purchase receipt | Must be recent (within 3–5 days) |
| Minimum age | Usually 18 years or older |
| Languages available | English and Spanish |
| Reward limit | 1 reward per receipt per visit |
| Time to redeem | Usually within 30 days |
Make sure to check your receipt expiry date to ensure you redeem it in time.
Can You Get Gift Cards Through the Survey?
While gift cards are not a guaranteed reward for every survey, El Pollo Loco occasionally runs seasonal promotions or sweepstakes where you may enter to win a gift card or meal combo after completing the survey.
However, for the regular survey, the most common reward remains the free taco or discount coupon.
If you’re interested in winning larger gift card giveaways, keep an eye on El Pollo Loco’s social media pages and promotional events—they occasionally host contests that include gift card prizes.
Benefits of Taking the Survey
There’s more value in the survey than just the coupon. Taking the survey can help you:
- Stay engaged with one of your favorite food chains
- Have your voice heard—especially if you had a bad experience
- Help improve service at your local El Pollo Loco
- Save money or get free food
- Potentially win bigger rewards in limited-time promos
How Long Does the Survey Take?
The entire process is designed to be quick. Most people complete it in 3 to 5 minutes. And that’s a small investment of time considering the reward you get in return.
Real-World Tips to Make the Most of It
- Don’t throw away your receipt—always check the bottom for a survey invite.
- Take the survey the same day to avoid forgetting.
- Be honest, whether your experience was great or not.
- Write the validation code clearly on your receipt and keep it safe.
- Check your local store’s participation—some offers may vary slightly by location.
What Customers Say About the Survey
Many loyal customers of El Pollo Loco appreciate the simplicity and generosity of the reward system. In online forums and reviews, people often say things like:
“I got a free taco just for telling them about my experience—worth it!”
“They actually listen! I complained once about a delay and got a follow-up email with an apology.”
“Quick and easy. I love El Pollo Loco more for giving back.”
These real testimonials show the value of the feedback loop between customer and company.
Why This Matters More Than Ever
Today, brands are expected to be responsive. Whether it’s about food quality, customer service, or cleanliness, people expect high standards. The El Pollo Loco Survey is a bridge that connects customers and company in a real, actionable way.
And by offering something back—like a coupon, free item, or even a gift card chance—El Pollo Loco shows it values your time.
People Read Also: How to Take the Chuck E. Cheese Survey and Get Free Rewards
Conclusion
Next time you visit El Pollo Loco, don’t toss your receipt. Take five minutes, visit www.eplfeedback.com, and complete the survey.
You’ll walk away with more than just satisfaction—you might score a free taco or discount, and you’ll be helping the brand improve for everyone.
(FAQs)
Where can I take the El Pollo Loco Survey?
You can take the survey online at www.eplfeedback.com using a recent receipt from your El Pollo Loco visit.
What do I get for completing the El Pollo Loco Survey?
You’ll receive a free chicken taco or a discount coupon, depending on what’s printed on your receipt.
Do I need to purchase something to take the survey?
Yes, a valid receipt from a recent purchase is required to access the survey.
How long does the El Pollo Loco Survey take?
The survey typically takes 3–5 minutes to complete.
Can I take the survey more than once?
You can take the survey once per valid receipt. Each receipt can only be used once for a reward.
