,DGCustomerFirst is the official customer satisfaction survey platform for Dollar General. It is designed to collect honest opinions and feedback from customers regarding their shopping experiences at Dollar General stores across the United States. By participating in this survey, customers not only get a chance to share their thoughts but are also entered into a sweepstakes to win a 100 Dollar General gift card.
Quick Bio Table
| Item | Details |
|---|---|
| Survey Name | DGCustomerFirst |
| Hosted By | Dollar General |
| Website | www.dgcustomerfirst.com |
| Entry Method | Online or Mail-in |
| Eligibility | U.S. residents, 18+ years old |
| Reward | $100 Dollar General Gift Card |
| Entry Limit | One per household per month |
| Survey Code Validity | Approximately 7 days from purchase |
| Required Info | 15-digit code, store number, time of visit |
| Survey Duration | 5–10 minutes |
| Language Options | English and Spanish |
| Winner Notification | Email or phone |
| Official Rules | Available on the DGCustomerFirst website |
Why Dollar General Wants Your Feedback
Customer feedback plays a vital role in improving the shopping experience. Dollar General utilizes the insights gathered through the DGCustomerFirst survey to inform essential decisions regarding store operations, employee training, product availability, cleanliness, and overall customer service. Your voice as a shopper directly influences how the company grows and adapts to your needs.
Where to Find the Survey
You can access the survey by visiting the official website at www.dgcustomerfirst.com. The process is simple, requiring only a valid Dollar General receipt and a few minutes of your time.
How to Participate
To start the survey, you’ll need a recent Dollar General purchase receipt. Look for the 15-digit survey code printed at the bottom of the page. Once you have that, follow these steps:
- Go to www.dgcustomerfirst.com.
- Enter the 15-digit survey code, time, and store number from your receipt.
- Click “Start” to begin answering the questions.
The questions cover a range of topics such as product availability, staff behavior, cleanliness of the store, checkout experience, and overall satisfaction. Be honest and thoughtful in your responses.
Eligibility Requirements
To take part in the DGCustomerFirst survey and enter the sweepstakes, you must meet the following requirements:
- Be at least 18 years of age.
- Be a legal resident of the United States.
- Have a recent purchase receipt from Dollar General with a valid survey code.
- Not be an employee of Dollar General or an immediate family member of one.
Each eligible survey completion gives you one entry into the monthly sweepstakes.
Rewards and Sweepstakes Details
The most exciting part about completing the DGCustomerFirst survey is the chance to win a 100 Dollar General gift card. Winners are selected at random each month from all eligible entries. These gift cards can be used at any Dollar General location and are a great way to save on everyday essentials.
In addition to the sweepstakes entry, some participants may occasionally receive special coupons or offers as a token of appreciation for their feedback. However, the primary incentive remains the opportunity to win the $100 reward.
Mail-In Entry Option
For those who do not have a purchase receipt or prefer not to complete the survey online, an alternative method is available to enter the sweepstakes. You can submit a mail-in entry by handwriting your name, complete address, phone number, and email on a 3 “x5” card and mailing it to the address listed in the official rules, available on the survey website. No purchase is necessary to enter by mail.
Privacy and Security
Dollar General respects your privacy and uses the information collected through the survey strictly for customer service improvement and sweepstakes administration.
How the Feedback Helps
The feedback collected through DGCustomerFirst is used to identify areas where stores can improve their operations. This might involve retraining staff, reorganizing store layouts for better accessibility, or ensuring that shelves are stocked with the most in-demand items. Honest feedback leads to fundamental changes that benefit every customer.
For instance, if multiple customers report that a store frequently runs out of certain items, Dollar General can adjust inventory levels accordingly. Similarly, feedback about long checkout lines can prompt management to open additional registers or adjust staffing schedules.
Common Survey Questions
While the questions may vary slightly, you can expect to see prompts like:
- Was the store clean and well-organized?
- Did staff greet you upon entering?
- Were the shelves, well-stocked?
- How satisfied were you with your checkout experience?
- Would you recommend this Dollar General store to others?
Answering these questions accurately and thoroughly provides valuable insights to Dollar General.
Tips for Completing the Survey
To ensure a smooth experience:
- Complete the survey within 7 days of your purchase.
- Use a modern browser (Chrome, Firefox, Safari, etc.).
- Make sure your internet connection is stable.
- Keep your receipt nearby for easy access to the survey code.
Winners Announcement and Contact
Winners of the sweepstakes are notified by email or phone and are also listed on the winners page at www.dgcustomerfirst.com. If you’re selected, you’ll receive instructions on how to claim your $100 gift card.
The Value of Your Voice
It’s easy to overlook customer surveys, but your feedback matters more than you think. Companies like Dollar General rely on real customer experiences to fine-tune their operations. By spending a few minutes to complete the DGCustomerFirst survey, you’re making a meaningful contribution to your community’s shopping environment—and potentially walking away with a valuable reward.
Final Thoughts
Taking the DGCustomerFirst survey is a win-win situation. You help improve a store you already shop at, and in return, you stand a chance to win a $100 gift card. Whether it’s a good experience or a not-so-great one, Dollar General wants to hear from you.
READ MORE: How to Complete the MyCFAVisit Survey and Get a Free Chick-fil-A Sandwich
(FAQs)
How do I access the DG Customer First survey?
You can access the survey by visiting www.dgcustomerfirst.com and entering the 15-digit code from your Dollar General receipt.
What can I win by completing the survey?
monthly sweepstakes to win a 100 Dollar General gift card.
Do I need a purchase to enter?
No. You can also enter the sweepstakes via mail without purchasing by following the instructions on the official rules page.
Who is eligible to take the survey?
You must be a U.S. resident, at least 18 years old, and not an employee (or immediate family member) of Dollar General.
How long is the survey code valid?
The code on your receipt is typically valid for 7 days after the purchase date.
