For loyal customers of Chick-fil-A, the MyCFAVisit survey is more than just a feedback form—it’s a chance to help shape the future of one of America’s favourite fast-food restaurants while earning a free Chick-fil-A original chicken sandwich. Found at www.mycfavisit.com, this customer experience portal is designed to gather genuine insights from everyday guests about their recent dining experiences.
Quick Bio Table
| Topic | Details |
|---|---|
| Survey Name | MyCFAVisit |
| Brand | Chick-fil-A |
| Survey Website | www.mycfavisit.com |
| Purpose | Customer feedback collection |
| Reward | Free original chicken sandwich |
| Eligibility | Valid Chick-fil-A receipt with survey code |
| Code Format | 22-digit survey code |
| Time Limit to Participate | Within 2 days of purchase |
| Languages Available | English and Spanish |
| Completion Time | Approximately 3–5 minutes |
| Redemption Requirements | Original receipt with validation code |
| Redemption Validity | Usually 30 days after survey completion |
| Support Contact | Chick-fil-A Customer Support: 1-866-232-2040 |
What is MyCFAVisit?
MyCFAVisit is Chick-fil-A’s official online feedback platform. After visiting a Chick-fil-A location, customers can use the unique survey code on their receipt to access the site and complete a brief questionnaire. The purpose? To help Chick-fil-A better understand customer satisfaction, service quality, and dining preferences. In exchange for this helpful feedback, customers receive a validation code redeemable for a free original chicken sandwich on their next visit.
Why Chick-fil-A Wants Your Feedback
Chick-fil-A has built its reputation on hospitality, clean restaurants, fast service, and high-quality food. To maintain that standard, the company values authentic customer feedback. The MyCFAVisit survey enables management to identify trends, resolve complaints, and recognise team members for delivering excellent service.
Where to Find the Survey Code
After purchasing a meal at Chick-fil-A, you will receive a receipt. Near the bottom of that receipt, there’s typically a 22-digit survey code. This code is essential for accessing the MyCFAVisit website. Without it, the survey cannot be completed. It’s recommended to visit the site and enter your code within two days of your visit to ensure eligibility for the reward.
Step-by-Step: How to Take the Survey
- Visit www.mycfavisit.com using a web browser on your phone, tablet, or computer.
- Choose your preferred language (English or Spanish).
- Enter the 22-digit survey code found on your receipt.
- Complete the survey questions honestly. Topics typically include order accuracy, staff friendliness, restaurant cleanliness, and overall satisfaction.
- Once you submit the survey, you will be given a validation code.
- Write the validation code on your original receipt and bring it with you during your next Chick-fil-A visit to claim your free original chicken sandwich.

What Kind of Questions Are Asked?
The survey typically covers the basics of your recent visit. You may be asked to rate your satisfaction on a scale or provide short written feedback. Questions may include:
- How would you rate the friendliness of the staff?
- Was your order, prepared correctly?
- How clean was the restaurant?
- Did you receive your food promptly?
- Would you recommend this location to others?
These questions are designed to gather real and valuable insights about your visit.
The Reward: What You’ll Get
After completing the survey, Chick-fil-A thanks you for your time by offering a free original chicken sandwich. It’s a generous but straightforward way to say “thank you” to customers for helping them improve. This reward is subject to change depending on location and availability, but the sandwich is the most common offer. Occasionally, certain stores may offer a different item or coupon in return.
Things to Keep in Mind
- Survey Code Validity: You should complete the survey within 48 hours of your visit to ensure the code remains active.
- One Survey Per Receipt: Each receipt is valid for use only once.
- Expiration Date: The validation code usually has an expiration date. Please ensure that you redeem your free item within the stated period (typically 30 days).
- In-Store Redemption Only: Most Chick-fil-A locations require the original receipt with the validation code for in-person Redemption. Digital orders through the app typically don’t qualify for this reward.
Common Issues and Fixes
Some users experience problems accessing the MyCFAVisit site. If the page doesn’t load properly or you receive an error, try the following:
- Use a different browser or Device.
- Disable browser extensions temporarily.
- Clear your browser cache.
- Type the URL directly: www.mycfavisit.com instead of searching for it.
If the issue persists, you may contact Chick-fil-A’s customer support at 1-866-232-2040.
Benefits for Customers
Besides the free sandwich, the most significant benefit is having your voice heard. Chick-fil-A is recognised for its customer-first culture, and your feedback has a significant impact on how it operates. Whether it’s improving service times, introducing new menu items, or recognising staff excellence, your responses matter.
Benefits for Chick-fil-A
Chick-fil-A benefits significantly from this feedback loop. The company uses aggregated data from thousands of surveys to evaluate performance, detect service gaps, and enhance the guest experience. This customer-centric model has enabled Chick-fil-A to maintain high standards across its nationwide locations.
Tips for a Smooth Survey Experience
- Keep your receipt safe and legible.
- Complete the survey as soon as possible after your visit.
- Be honest—your constructive feedback can lead to improvements.
- Don’t rush. Although it takes just a few minutes, thoughtful answers provide more valuable insights.

Real Customer Experiences
Many Chick-fil-A patrons routinely complete the MyCFAVisit survey as part of their dining routine. The process is quick, and the reward is worth the effort.
Why It’s Worth Participating
In a time when most fast-food feedback loops are impersonal or ignored, Chick-fil-A stands out. The MyCFAVisit platform is easy to use, offers a tangible thank-you, and supports the company’s commitment to continual improvement. For customers, it’s a small act with a significant return.
Conclusion
The MyCFAVisit survey isn’t just a chance to grab a free sandwich—it’s an opportunity to make your dining experience better and support a brand that listens. If you’ve visited a Chick-fil-A recently, take a few minutes to complete the survey. Your voice matters, and your next meal might be on the house. Don’t throw away that receipt—it could be your ticket to a better lunch tomorrow.
READ MORE: How to Take the Wendy’s Survey at talktowendys and Get a Free Treat
(FAQs)
What is MyCFAVisit?
MyCFAVisit is Chick-fil-A’s official online survey platform that collects customer feedback in exchange for a free original chicken sandwich.
Where do I find the survey code?
The 22-digit survey code is located near the bottom of your Chick-fil-A receipt, typically immediately following your transaction details.
How long do I have to complete the survey?
You must complete the survey within 48 hours of your visit to ensure your code is still valid.
What reward do I get for completing the survey?
You’ll receive a validation code that can be redeemed for a free original chicken sandwich at participating Chick-fil-A locations.
Can I complete the survey more than once?
Yes, but only once per receipt. Each receipt contains a unique code valid for a single survey submission.
